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Registration and Associate Producer

Job Summary:   Responsible for managing the pre-event and onsite registration of participants for events for which registration and event management services are provided.  Collaborate with the Account Manager, Events Operation Manager, and Senior Producer/Producer Manager in research, development, planning and execution of innovative and memorable Live meetings and events as part of a strategic team responsible for customer contract fulfillment.

Position Objective:   Coordinate with Total Event Resources production team to maximize current and future revenue opportunities for Total Event Resources by ensuring that the development and execution of live event solutions clients’ needs and expectations are continuously met by the agency.

 Job Type:                                Full time

 Salary Structure:                Base Salary + participate in production bonus pool

 Career Level:                        Professional    

 Reports to:                            Event Operations Manager

 

Registration/Associate Producer Primary Responsibilities:

  • Ensure that the most effective registration processes and documents are used for each project/client by design, set up, collect data, maintain, run reports and analyze reports for registration systems such as Sign Up4, CVent, Reg On-line, etc. Keen focus to detail and accuracy on input and set up.  Coordinate and report on any funds management and integration with PayPal
  • Provide customer service support for inquiries regarding registration and other pertinent matters for event registrants and clients.
  • Registration On-site event coordination as well as on-site event production staffing
  • Thoroughly completes all projects within hourly goal and budgetary requirements by identifying and utilizing the most efficient methods to execute projects and tasks.
  • Manage data and reporting through registration database and advanced analysis in Excel; effectively communicates key trends, changes, and other critical information to supervisor/team.
  • Development and maintenance of project documents including project timelines, menus, floor plans, entertainment schedules, staff roles, onsite production schedules, etc. under the direction of the Event Operations Manager, Senior Producer and Producers
  • Create and maintain budgets, invoices, and post event reconciliations while constantly tracking job costs and staying within client budget
  • Adding/updating suppliers in Outlook or Zoho

 

Key Competencies and Professional Requirements:

  • 3-4 years’ experience in the live event environment or customer service experience
  • Event registration experience preferable
  • Self-starter, proactive person with drive, energy and ambition
  • Solution oriented
  • Outstanding organizational and time management skills
  • Excellent verbal and written communication skills are necessary as well as strong interpersonal skills and the ability to handle multi-faceted responsibilities simultaneously
  • Must be a team player and work well under pressure
  • Commitment to customer service (internal and external)
  • Ability to establish priorities and meet deadlines, while staying flexible
  • Calm individual who can operate under pressure, deadlines, and demands of busy office as well as easily adapt to change
  • Extensive comprehension of standard office administrative practices and procedures
  • Superior skills in Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook, plus internet and other modern day technology programs. Must be comfortable working with multiple devices (computer, IPad, IPhone, etc.) and finding solutions to technology challenges
  • Ability to travel outside of Chicago (30-50%)

INSTAGRAM FEED

totaleventresources

Creative marketing, live event and brand experience agency. Activate Your Event. Engage Your Audience. Deliver An Experience. #YourTotalEventResource

Instagram post 2192443399076289404_4156668519 Our team is still reminiscing about the Inaugural SEL Exchange we had the honor of producing alongside the CASEL team in October! The Social and Emotional Learning Exchange is a unique and timely opportunity to gather individuals committed to the comprehensive development and success of all students.

Held at Marriott Marquis Chicago, this large 3-day conference featured motivational speakers, interactive attractions, informative booths, a 25th Anniversary Gala and Dinner, and so much more✨✔️ #YourTotalEventResource
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Planning, Production, Management, and Magic: @totaleventresources 
Photography: @bmpfilmco 
Venue: @marquis_chicago 
Decor: @freemancompany 
Food & Beverage: @marquis_chicago
Instagram post 2182956661136081382_4156668519 24 years has never looked so good! Cheers to our awesome clients, teammates, industry partners, and even our competitors, for inspiring us to get better every day. Happy Birthday Total Event Resources! #YourTotalEventResources
Instagram post 2176474886520009341_4156668519 @partyslate released their “4 favorite experiential marketing trends you’ll see everywhere in 2020.” Total Event Resources is featured for an “Interactive Catering” event element we added to a recent event in Chicago! Link in bio for more info🙌🏼✨ #YourTotalEventResource
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Planning, Production, Management, and Magic: @totaleventresources 
Photography: @tagprints 
Venue: @thegeraghty 
Decor: @kehoedesigns 
Food & Beverage: @fftchicago
Instagram post 2166886702559720414_4156668519 Happy Halloween from Total Event Resources🎃👻 We came prepared: A spooky chili cook-off and costume contest for the win! #YourTotalEventResource
Instagram post 2151053481892876099_4156668519 Hometown representing! Chicago has been voted the Best Large City in the U.S. by Condé Nast Traveler readers! We are lucky to plan some amazing events each year in our home city👍🏼🏙 Link in bio for full list. #YourTotalEventResource
Instagram post 2140252382231449944_4156668519 That’s a wrap on another event! We don’t stop there though...The whole team is busy preparing for a 3 day National Conference next week in Chicago. Attendees from 23 countries will be at this exciting event!

Stay tuned for some on-site social as the event comes to life🙌🏼✔️ #YourTotalEventResource
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1920 Thoreau Dr N # 105,
Schaumburg, IL 60173

847 397 2200

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